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Dear Osborne Transport,
Brandon Cruse here at Central Kentucky Inboards.. Just wanted to tell you that if it was not for your exceptional service, many of the out of state sales would not be possible.
I have always been very impressed with your service, your flexibility, and your excellence in customer satisfaction. You go above and beyond any transporter I have seen. Your dedication is much appreciated, and I look forward to many more years of you delivering my customers Inboard Boats Nation Wide.
Thanks again for your hard work.
Sincerely,
Brandon Cruse
Central KY Inboards |
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Dear Osborne family,
I just wanted to thank you for delivery of my Chris-Craft from California to Kentucky. I never thought it could be so easy-going......but it was. You've provided excellent service, had patience, and delivered the boat very quickly. You went above and beyond all levels of expectation. Thanks again and I'd be happy to do business with you again, it's been a pleasure.
Best Regards,
Rob Johnson
Walnut Creek, CA |
"I purchased a timber frame from someone who stated a day and time that the frame would be ready to load and an estimated weight for shipping. He vastly under-estimated the time it would take him for dismantling and the actual weight was 2.75 times as much as he estimated. I had used UShip to find Osborne, which worked really well. Once I was on site with the timber frame
and found out the dismantling was taking much longer than expected, Osborne was able to adjust the pick up time and later brought in more resources to carry the significantly larger load. Their flexibility and devotion to customer satisfaction were absolutely key in achieving a successful delivery of the timbers from my 1870's timber frame. In addition, while the timbers
looked like junk, Osborne treated all of it with respect and were able to deliver all of them with no damage whatsoever. They are terrific!"
Jim Lamson
New Mexico |
I listed my pickup item, a shifter kart that was in the Twin Cities area (bought on eBay) on Wednesday. On Thursday evening I had a bid from a local (central Kentucky) shipper. It was significantly lower than other bids, so I took it even though I was concerned a little that perhaps the shipper had gotten the directions backwards - that he thought the item was going TO Minnesota, not coming FROM there! But when I spoke to him directly the next (Friday) morning, he had a truck on its way back from Seattle, and he sent it to pick up my kart. Then the driver called - he had the kart and they would be at my house at about 1 p.m. Saturday. I of course said, "No way." Kentucky is 13 hours from Minneapolis/St. Paul, and he was coming from the far side of that! But he assured me his team would be driving through the night . . . and sure enough they delivered the kart at twenty minutes to one, Saturday afternoon! A 48' trailer pulled up, completely bare except for my little 4 x 6, 2-foot high bright-red kart strapped to the back! Tim, the driver, said everyone who passed gave him a look that said, "You think you got a big enough trailer for that, buddy?" ! But I said I bet they thought he threw it on there to keep himself amused during stopovers. Whatever anyone on the road might have thought, I was tremendously impressed by both Osbourne shipping and uShip - the professionalism really shone through! Thanks, everyone, for making the whole process so painless and swift!
Laura Schneider
Lexington, KY
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Osborne moved my 24' Boat from California to Florida. We communicated well throughout the progress of the move. He has a nice transport trailer so my boat was safe from road hazards, throughout the 3000 mile trip. We will use Osborne again, next time we move large items.
Bob Kendall
North Palm Beach, FL
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